Account and data deletion

How to request deletion

1. Email admin@allvibe.ai from the email address registered with PARROT CHAT.
2. Use the subject “PARROT CHAT account deletion request” and include your registered email address. Never send your password or verification code.
3. We may request additional verification to protect the account. We will confirm the result by email after verification.

Verified requests are normally completed within 30 days. If a legal or dispute-preservation duty applies, we will explain its scope.

Data that is deleted

• Email address, display name, profile image, status message, and sign-in credentials
• Language and chat display settings, contacts, room membership, invitations, and join requests
• Personal learning cards and review history, custom emoji packs, and AI usage records
• Sessions, notification subscription keys, and active subscription status linked to the account

Data that may be retained or de-identified

Messages and attachments already sent may remain without an account identifier so other participants can retain their conversation history. You may also request deletion of this content; we will review it against other users' rights and applicable legal duties.

Payment, refund, tax, security, and fraud-prevention records are kept separately for the period required by applicable law and then deleted. Account data without a legal retention requirement cannot be recovered after deletion is completed.

Delete data without deleting the account

To keep your account while requesting deletion of specific messages, attachments, or other personal data, email us from the registered address and identify the item and its approximate date.